Product Details

This is a IYH 30 Hair Cap

The material is resin, and it will be delivered in white color without any mixed colors. 

The coloring can be done with any materials except for acrylic paint or lacquer spray, and the method is similar to normal head makeup.

As the fringe for Haircap_02 is thin, please be aware of damage.

The dust or bubbles that appear apart from the outside area is not faulty, 

and there can be spaces where the head occludes due to the process of reproducing the silicon and slight change in form during this process. 

This is also not faulty.

A ring is fixed inside the product, and when changing the hair cap, please lock the tension string on the ring. 

Please make sure to not let go of the tension string while changing. 

They will go into production after payment/deposit is verified, and delivery will take around 15 business days for heads, 

Bundled with other order products, according to the product type, delivery may be slightly delayed.

Payment

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 30 - 60 days

• - The product you have ordered will be sent out after payment is verified. However, according to the product type, delivery may be slightly delayed. – In the case of dolls, they will go into production after payment/deposit is verified, and delivery will take around 30 business days for heads, and around 50 business days for main bodies. Separate to the expected delivery date, the delivery company’s delivery duration may differ by region.
  

  
  

  - Customs and Duties
  
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. 

Returns & Exchanges

Cases in which exchange or refund is possible
– Within 7 days of receipt in cases where the product or service you’ve received is different or carried out differently to the displayed·advertised content (by standard of the delivery completion date)

Cases in which exchange or refund is impossible
- As a made-to-order product, please make careful purchases as exchange or refund due to a simple change of mind is impossible once the product has gone into production.
- Cases in which items are destroyed or damaged by reasons for which the customer is responsible. However, this excludes cases in which the packaging, etc., is damaged while trying to check the product’s contents
- Cases in which the product’s value is markedly reduced due to the customer’s use or consumption
- Cases in which the exchange or refund request period has passed.
- Cases in which the packaging of replicable items, etc., is damaged
(For further details please refer to the Q&A board.)
※ In cases of exchange or refund due to defect, Pygmalion will bear the delivery fee.

Product Inquiry